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PH07939: EDITING UPGRADED JOBS WITH PROMPTS IN 11.1.1 NEW UI CAUSES THE PORTAL TO FREEZE

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • With jobs containing prompts upgraded from Cognos 11.0.11 to
    11.1.1 (refreshed)
    When the user attempts to edit the prompts default values,
    exiting the properties views causes the entire portal to freeze
    until the users is forced to refresh the page.
    I was unable to reproduce using IBM samples so a castle
    environment with client deployment has been built and the issue
    replicated successfully.
    Reproductions steps:
    1.Navigate to a job (My content > shortcut to apotek...)
    2.Report Edit options > Prompts > Current Values
    3.Click on the Blank space on the right for the opened windows
    (Select run options and Current values) to be closed
    4.Screen will fully freeze and no buttons will function anymore
    
    Note: no problems reported in original reports, they run
    successfully outside the jobs.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH07939

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B07

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-30

  • Closed date

    2019-06-21

  • Last modified date

    2019-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics

Software version: B07

Reference #: PH07939

Modified date: 21 June 2019