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PH04115: CA 11 REPORT USING CUSTOM FILTER AND HOLDING SHIFT KEY TO SELECTMULTIPLE ITEMS RESULTS IN SELECTED ITEMS COUNT BEING ZERO

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APAR status

  • Closed as fixed if next.

Error description

  • In CA 11 running report and using report list custom filter
    option and filtering on multiple items by selecting one or more
    items and holding Shift key to select multiple items results in
    filter selected items count turning to zero and no items being
    selected to filter on.
    
    User runs report and try to use custom filter
    
    Select one of the values and click + hold Shift, and scrolling
    to the bottom of the filter list and selection count turns from
    1 to 0
    
    Expected functionality is for filter selection to add into count
    all of the items from first selected item to the end of list.
    
    Same issue if selecting two, three or more items and then
    scrolling down, count of selected items turns to 0, and there is
    no items selected for filter.
    
    It seam like that there is a limitation on the number of the
    items that can be selected before selected items count turns to
    0.
    
    
    Intermittently there is following error returned when holding
    Shift and scrolling to select multiple items from filter list:
    
    "RSV-SRV-0126 The request was canceled..."
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH04115

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-15

  • Closed date

    2019-06-05

  • Last modified date

    2019-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Report Authoring v11x

Software version: B09

Reference #: PH04115

Modified date: 05 June 2019