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PH02390: CM-SYS-5157 STARTING CONFIGURATION WITH GENERIC OPENID CONNECT NAMEPSACE WITH LOCAL CERTIFICATE FOR TOKEN SIGNATURE VERIFICATION

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • 07:06:58, CM-SYS-5157 Content Manager failed to notify the
    dispatcher "<CM URI>" of a running status change. CM-REQ-4128 An
    input/output error occurred executing an external request to the
    connector "CM". Cause: CAM-CRP-1289 Failure to create SSL socket
    object. Reason: java.net.ConnectException: Connection refused
    (Connection refused)  Stack trace: java.io.IOException:
    CAM-CRP-1289 Failure to create SSL socket object. Reason:
    java.net.ConnectException: Connection refused (Connection
    refused) 	at
    com.cognos.accman.jcam.crypto.misc.HttpClientInitializer$CAMSecu
    reProtocolSocketFactory.createSocket(HttpClientInitializer.java:
    219) 	at
    com.cognos.accman.jcam.crypto.misc.HttpClientInitializer$CAMSecu
    reProtocolSocketFactory.createSocket(HttpClientInitializer.java:
    226) 	at
    org.apache.commons.httpclient.HttpConnection.open(HttpConnection
    .java:707) 	at
    org.apache.commons.httpclient.HttpMethodDirector.executeWithRetr
    y(HttpMethodDirector.java:387) 	at
    org.apache.commons.httpclient.HttpMethodDirector.executeMethod(H
    ttpMethodDirector.java:171) 	at
    org.apache.commons.httpclient.HttpClient.executeMethod(HttpClien
    t.java:397) 	at
    org.apache.commons.httpclient.HttpClient.executeMethod(HttpClien
    t.java:323) 	at
    com.cognos.cm.connectors.BusConnectionPool$BusConnection.execute
    (BusConnectionPool.java:85) 	at
    com.cognos.cm.connectors.CMConnector.CMConnector$CMConnectorRunn
    able.run(CMConnector.java:470) 	at
    java.lang.Thread.run(Thread.java:785)
    

Local fix

  • If possible, use a JWKS Endpoint (if your IdP supports this
    functionality)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.13.0                     *
    ****************************************************************
    Remove and recreate the LDAP namespace in cognos configuration
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH02390

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-31

  • Closed date

    2018-11-02

  • Last modified date

    2018-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Administration and Configuration v11x

Software version: B09

Reference #: PH02390

Modified date: 02 November 2018


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