IBM Support

PH02187: EVENT STUDIO 'SELECT VALUES' WINDOW NOT FUNCTIONAL WITH LOWER SCREEN RESOLUTION

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When using Cognos Event Studio in CA on IE browser, having a
    relatively low screen resolution prevents users from being able
    to see 'ok' and 'cancel' buttons from the 'Select Values'
    window. Without these buttons in view, users cannot successfully
    apply changes to the expression. If the Select Values window is
    resized for an affected user, the 'ok and 'cancel' buttons begin
    to appear at the top of the window, moving downward as the
    window becomes smaller.  This behavior is only seen in IE, not
    Firefox.
    
    On machines with a recommended (default) screen resolution of
    1920x1080, the issue is not reproducible. Lowering resolution
    still does not accurately reproduce the issue described by the
    customer. When the default resolution of the machine is 1366 x
    768 (customer case), the issue is not avoidable.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH02187

  • Reported component name

    COG EVENT STUDI

  • Reported component ID

    5724W12ES

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-27

  • Closed date

    2019-06-05

  • Last modified date

    2019-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Event Studio v11x

Software version: B09

Reference #: PH02187

Modified date: 05 June 2019