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PH02119: R12 - AGENTS RUN WITH NON ADMIN USER RESULT IN AGENT SERVICE GENERAL ERROR OCCURRED [JAVA.LANG.NULLPOINTEREXCEPTION] NULL

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APAR status

  • Closed as fixed if next.

Error description

  • Run any Agent with a non Admin User and the Agent will fail with
    CNC-ASV-0001 Null Pointer
    

Local fix

  • Run Agents with with an Admin User
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.13.0                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH02119

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-24

  • Closed date

    2018-11-02

  • Last modified date

    2018-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Administration and Configuration v11x

Software version: B0A

Reference #: PH02119

Modified date: 02 November 2018


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