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PH01512: CONTENT LOCALE SET AS ENGLISH WHEN LOGIN USING LDAP NAMESPACE AFTER UPGRADE TO CA 11 (R11) OR HIGHER

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APAR status

  • Closed as fixed if next.

Error description

  • The user Content Locale within My Preferences set as default
    English instead of the users web browser localised language
    locale preferences when using Cognos Analytics 11.0.11 (R11) or
    higher releases though LDAP defined namespace configuration.
    

Local fix

  • 1. Set an Authentication Provider attribute to set locale as
    en-au and map within Cognos Configuration LDAP namespace
    Account Mappings for Content Locale.
    
    2. Use Microsoft Active Directory Namespace type instead of LDAP
    type profile. However, this option not applicable if using
    Tivoli, Oracle Directory Server or other general LDAP
    authentication providers.
    
    3. End user manually set the Content Locale as English
    (Australia) under My Preferences.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH01512

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-09

  • Closed date

    2019-06-05

  • Last modified date

    2019-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Portal v11x

Software version: B09

Reference #: PH01512

Modified date: 05 June 2019