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PH00337: AUTOMATING CLEARING THE QUERY CACHE USING QUERYSERVICEADMINTASK.BAT' SCRIPT IS NOT WORKING

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APAR status

  • Closed as fixed if next.

Error description

  • Running queryServiceAdminTask.sh 1 or
    queryServiceAdminTask.bat 1' in the bin and bin64 directories
    both return errors in cognos 11.0.9 and other newer versions.
    
    Error: Could not perform requested operation : XQE-INI-0002 An
    error occurred during initialization of FormatService.
    

Local fix

  • In the queryServiceAdminTask.bat, you will have a line in this
    script that starts with set CP=
    In the queryServiceAdminTask.sh, the line to look for starts
    with CLASSPATH=
    
    Need to append these 4 jar files to this line.
    ..\webapps\p2pd\WEB-INF\lib\commons-configuration2.jar;
    ..\webapps\p2pd\WEB-INF\lib\commons-lang3.jar;
    ..\webapps\p2pd\WEB-INF\lib\commons-beanutils.jar;
    ..\webapps\p2pd\WEB-INF\lib\commons-beanutils-1.8.3.jar;
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.13.0                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH00337

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-10

  • Closed date

    2018-11-02

  • Last modified date

    2018-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Business Intelligence
Report Studio

Software version: B09

Reference #: PH00337

Modified date: 02 November 2018


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