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OA56403: LINUX AGENT OCCASIONALLY ABENDS

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:Ø
PROBLEM DESCRIPTION:
ITM Linux agent (v6.3.0.6) crashes randomly, and although it is
restarted by the watchdog process, it keeps creating core files
within /opt/IBM/ITM/bin. The Agent is executing Autonomous mode
when the failure occurs.

The trace log file shows that an instruction for the TRANSCON
situation is NULL.

RECREATE INSTRUCTIONS:
This problem is timing related, and is seen only under specific
environmental conditions when many Threads are being serviced
by the
Tivoli Enterprise Monitoring Agent Framework. Reproducing the
problem
is extremely difficult.

Local fix

  • LOCAL FIX:Ø
n/a

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All TEMS users.                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* LINUX AGENT OCCASIONALLY ABENDS                              *
****************************************************************
* RECOMMENDATION:                                              *
* Apply this PTF.                                              *
****************************************************************
ITM Agent may crash randomly under specific environmental
conditions when many Threads are being serviced by the
Tivoli Enterprise Monitoring Agent Framework.

Problem conclusion

  • The code was changed to handle multiple threads correctly.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    OA56403
    • 

  • Reported component name
    MGMT SERVER DS
    • 

  • Reported component ID
    5608A2800
    • 

  • Reported release
    630
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-10-24
    • 

  • Closed date
    2019-03-05
    • 

  • Last modified date
    2019-07-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    
IV84599
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MGMT SERVER DS
    • 

  • Fixed component ID
    5608A2800
    • 



Applicable component levels


    

  • R630  PSY  UA98644
       UP19/06/04  P  F906
    • 



Fix is available


    

  • Select the PTF appropriate for your component level.
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              [{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSRJ5K","label":"Tivoli Management Server for Distributed Systems on z\/OS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":"","Line of Business":{"code":"LOB17","label":"Mainframe TPS"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 July 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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