A fix is available
APAR status
Closed as program error.
Error description
When a Situation goes from Autonomous Mode to TEMS Connected Mode the Situation processing should retrieve the cached data for the situation and copy it to a new buffer. The buffer is returned to the caller where data from the current sample is appended to this new buffer, and sent back to the TEMS. The new buffer must be large enough to hold both the cached data and the current sample data. For this problem the test to determine if the buffer is sufficient size to accommodate is incorrectly made, which results in the following error message reported in the TEMA log file <Situation Name> saved situation data rows exceed RPC transport limit, truncated! As a result the last Situation data row is not returned to the TEMS. RECREATE INSTRUCTIONS: Install ITM 630 FP3 TEMS/TEPS/Linux Log File Agent Configure KLO Agent FMT and CFG files to collect Log File data Enable the KLO Agent to collect log file data. Run KLO Agent and allow connection to TEMS Stop TEMS Allow KLO Agent to run in Autonomous Mode for a day Start TEMS Observe error message "<Situation Name> saved situation data rows exceed RPC transport limit, truncated!" in the TEMA log file when the KLO Agent attempts to upload its cached Situation data to the TEMS. Approver Initials: RL
Local fix
Reduce the amount of attribute data that is gather by the Situation. Implement a Secondary TEMS in the Agent's configuration such that when the Agent loses connectivity with the Primary TEMS, the Agent does not have to cache as much data during its Autonomous Mode period.
Problem summary
**************************************************************** * USERS AFFECTED: * * All TEMS users. * **************************************************************** * PROBLEM DESCRIPTION: * * SITUATION DATA ROWS EXCEED RPC * * TRANSPORT LIMIT. * **************************************************************** * RECOMMENDATION: * * Apply this PTF. * **************************************************************** When an agent goes from Autonomous mode to TEMS Connected mode, the agent returns a buffer containing the cached data and the current sampling data for each situation. Under certain condition, the buffer size is incorrectly computed and the buffer is not large enough to hold all the data. As a result, the last situation data row is not returned to the TEMS. The following error message appears in the agent log: <Situation Name> saved situation data rows exceed RPC transport limit, truncated!
Problem conclusion
The code was corrected to allocate a buffer size sufficient to hold all the data.
Temporary fix
Comments
APAR Information
APAR number
OA56399
Reported component name
MGMT SERVER DS
Reported component ID
5608A2800
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-24
Closed date
2019-03-05
Last modified date
2019-07-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MGMT SERVER DS
Fixed component ID
5608A2800
Applicable component levels
R630 PSY UA98644
UP19/06/04 P F906
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
01 July 2019