A fix is available
APAR status
Closed as program error.
Error description
Customer was seeing AUTO2 hanging and TASKUTIL showed a command of PIPE1. A LIST AUTO2 showed the task was running MEMSTORE. MEMSTORE is set up to run on a timer basis and it issues the RESOURCE command from a PIPE named PIPE1. The resource command was running into a problem when subtracting the parked time from the total CPU time and coming up with a negative value. This may happen when a CPU is varied offline, the parked time is not reinitialized when the CPU is varied offline.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli NetView for z/OS users of the * * RESOURCE command with PTF UA68294 installed. * **************************************************************** * PROBLEM DESCRIPTION: When running the RESOURCE command, the * * task on which it is running may appear * * to hang. Issuing the TASKUTIL command * * will show that over time the 'hung' * * task is using CPU time. * **************************************************************** * RECOMMENDATION: * **************************************************************** The RESOURCE command collects CPU timing data from system control blocks on initial entry, waits for about one second and then makes a second collection of CPU timing data. If between the first and second collections there is a change in the number or status of the CPUs from the first collection, the RESOURCE will cycle to make another set of collections. The RESOURCE command is not resetting one of its data accumulators which causes the RESOURCE command to cycle to make another set of CPU timing data collections. This cycling will occur once every second until the RESOURCE command is canceled or the task is terminated.
Problem conclusion
The RESOURCE command is being changed to reset the data collection variable which is causing the data collection cycling to occur.
Temporary fix
Comments
**** PE13/08/15 FIX IN ERROR. SEE APAR OA43111 FOR DESCRIPTION **** PE13/10/28 PTF IN ERROR. SEE APAR OA43545 FOR DESCRIPTION
APAR Information
APAR number
OA41986
Reported component name
NETVIEW FOR Z/O
Reported component ID
5697ENV00
Reported release
54B
Status
CLOSED PER
PE
YesPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-15
Closed date
2013-05-14
Last modified date
2013-10-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UA69114
Modules/Macros
DSIMONIT DSIRESRC DSITASKU
Fix information
Fixed component name
NETVIEW FOR Z/O
Fixed component ID
5697ENV00
Applicable component levels
R54B PSY UA69114
UP13/05/21 P F305
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSZJDU","label":"IBM Z NetView"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54B","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
31 October 2013