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OA41804: TEMS WON'T START PROPERLY WITH MSG_MODE=KMS

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:

If the new logging facility is enabled (MSG_MODE=kms), then
"itmcmd server start xxxx" times out. The TEMS processes are
actually running, but itmcmd is unable to detect the server
started properly.

TEMS logs shows many message like the following...
(Saturday, November 10, 2012,
21:13:15-{8}kolopslog.c,239,"itmOpsLogMsg") Calling CCgLogInfoVA
with rbpath /opt/IBM/ITM/rb/ascii-little/KMSMSENU and key
KO41041.


RECREATE INSTRUCTIONS:
1. Install the TEMS.
2. Configure the TEMS.
3. Enable the new logging facility by setting MSG_MODE=kms:
   - CANDLEHOME/config/<hostname>_ms_<temsname>.config
   - CANDLEHOME/config/kbbenv.ini
   (Refer to the ITM Troubleshooting Guide for details.)
4. Attempt to start the TEMS.

Local fix

  • Do not enable the new logging facility.

Problem summary

  • ****************************************************************
* USERS AFFECTED: All TEMS users.                              *
****************************************************************
* PROBLEM DESCRIPTION: TIVOLI ENTERPRISE MONITORING SERVER     *
*                      WILL NOT START PROPERLY WITH            *
*                      MSG_MODE=KMS.                           *
****************************************************************
* RECOMMENDATION: Apply the PTF.                               *
****************************************************************
If the new logging facility is enabled (MSG_MODE=kms), then
"itmcmd server start xxxx" times out.  The Monitoring Server
processes are actually running, but itmcmd is unable to
detect the server started properly.

Problem conclusion

  • Code changes were made to allow the itmcmd command to
properly determine that the Monitoring Server processes are
up and running.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    OA41804
    • 

  • Reported component name
    MGMT SERVER DS
    • 

  • Reported component ID
    5608A2800
    • 

  • Reported release
    623
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-03-29
    • 

  • Closed date
    2013-04-25
    • 

  • Last modified date
    2013-05-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    
IV23038
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • KDSMAIN

    



Fix information


    

  • Fixed component name
    MGMT SERVER DS
    • 

  • Fixed component ID
    5608A2800
    • 



Applicable component levels


    

  • R623  PSY  UA68938
       UP13/04/30  P  F304
    • 



Fix is available


    

  • Select the PTF appropriate for your component level.
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              [{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSRJ5K","label":"Tivoli Management Server for Distributed Systems on z\/OS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"LOB17","label":"Mainframe TPS"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 May 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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