A fix is available
APAR status
Closed as program error.
Error description
When an agent attaches to a TEMS we have to make sure that all situations that are distributed to that agent are started on that agent. Situation distributions are stored in the Access List. In response to the on-line event from an agent, FA, a component of the TEMS, scans this list for all situations that are distributed to the agent and forwards the notifications to Sitmon, another TEMS component. If the situation has already been started, (on behalf of one or more other agents), Sitmon simply notifies the Proxy Controller, (yet another TEMS component, one that communicates directly with agents attached to the TEMS), that the situation needs to be started on that agent. This scheme works well for standard agents. But UA is a subnode application, i.e. the UA agent acts as a manager of one or more sub-applications that report directly to it. Situations can be distributed directly to subnodes instead of to the subnode manager ... and this is where the problem lies. It seems that when the subnode manager comes on-line, FA is generating Access List notifications not only for situations that are distributed directly to the manager itself, but also for situations that are distributed to subnodes of that manager. As before, if those situations are already running on the TEMS, Sitmon just taps the Proxy Controller to start it on the appropriate subnode. BUT, as it stands today, there is no guarantee that the subnode itself has actually come on-line by the time the 'start' request is sent from Sitmon to Proxy. If it hasn't, Proxy ignores the request to start the situation.
Local fix
Restart the situation or STOP/START the Universal Agent
Problem summary
**************************************************************** * USERS AFFECTED: All TEMS users. * **************************************************************** * PROBLEM DESCRIPTION: The issue involves situations failing * * to start at subnodes of an * * IRA Manager. This can occur when the * * IRA Manager switches from one TEMS to * * another TEMS. * **************************************************************** * RECOMMENDATION: Apply the PTF. * **************************************************************** When an IRA Manager switches from one TEMS to another, it is possible for situations to fail to start on the subnodes attached to the IRA Manager. This occurs when an attempt is made to distribute situations to the subnodes before registrations have been received at the HTEMS for the subnodes.
Problem conclusion
The code was changed to serialize metadata deployment for a switched IRA Manager.
Temporary fix
Comments
APAR Information
APAR number
OA26223
Reported component name
MGMT SERVER DS
Reported component ID
5608A2800
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-08-20
Closed date
2008-08-22
Last modified date
2008-10-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
KFAAUTOX KFACOM KFAOMTEC KFAPRB
Fix information
Fixed component name
MGMT SERVER DS
Fixed component ID
5608A2800
Applicable component levels
R610 PSY UA43066
UP08/09/18 P F809
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
02 October 2008