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LO93709: ATTACHMENT DISPLAY NAME PARSING PROBLEM

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APAR status

  • Closed as program error.

Error description

  • This customer uses Thunderbird IMAP clients. When they send an
    email with an attachment that has a filename with Japanese
    characters, the Notes and iNotes clients can display the file
    name correctly and can display the attachment. Unfortunately,
    the native iOS mobile client garbles the display name of the
    attachment, although it does display the attachment contents
    correctly. Furthermore, the iOS Verse client garbles the
    display name, and it does not even display the attachment.
    Traveler delivered a change via APAR LO93557 that causes us to
    uses the name from the MIME ContentDisposition header (if
    available) as the attachment display name, instead of always
    passing the file name from ContentType. Unfortunately in this
    case that display name is encoded wrong when Domino passes it
    to Traveler, so when Traveler sends that to the device, the
    device cannot parse the name correctly for display purposes.
    The iOS Verse client parses the name to decide how to display
    it, based on file extension (e.g., .jpg is an image), so
    inability to parse the name prevents display.
    This APAR reverses APAR LO93557, causing Traveler to send the
    file name from ContentType, which was working before.
    

Local fix

Problem summary

  • Traveler mobile devices may not display attachments correctly
    when they are created from a third party client and contain DBCS
    characters.
    

Problem conclusion

  • The Traveler server has been updated to handle this scenario
    correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO93709

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-02

  • Closed date

    2018-03-06

  • Last modified date

    2018-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO93709

Modified date: 06 March 2018


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