IBM Support

LO93596: DEVICES WITH LARGER MAIL FILTERS THAN OTHER DEVICES FOR THE SAMEUSER MAY BE MISSING OLDER MAILS

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APAR status

  • Closed as program error.

Error description

  • If a user has multiple devices and the devices have different
    mail filters, the device(s) with the larger filters may not have
     all of the mails within the filter range.  For example, if a
    user has device A with a filter of 30 days and device B with a
    filter of 7 days, device A may only have 7 days of mail when
    device A should have 30 days of mail (23 days are missing).
    This does not apply to individual mails on a given day, so if
    there are some mails on the day but not all of the mails from
    that day, then this fix is not applicable - this only applies if
    all the mails from a given day and all the older days are
    missing.
    

Local fix

  • N/A
    

Problem summary

  • When have multiple devices with different filter windows, there
    is a timing issue where the device with the larger filter window
    may actually only recieve e-mail that fits in the smaller filter
    window.
    

Problem conclusion

  • The Traveler server has been updated to resolve this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO93596

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-02

  • Closed date

    2018-03-05

  • Last modified date

    2018-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO93596

Modified date: 05 March 2018


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