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LO93455: TRAVELER SERVER LOGS ERROR 0X246 WHEN IT SHOULD LOG ERROR 0X807

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APAR status

  • Closed as program error.

Error description

  • Traveler server is logging error 0x246 when user mail database
    open fails (Error 0x246=You are not authorized to perform that
    operation) even though the access control list (ACL) for the
    database should permit the open to succeed.  Logs indicate such
    failures occurred during times of network outtage.  Traveler
    should have used code 0x807 (server not responding) in those
    cases.
    

Local fix

  • Check the ACL of the database to ensure access is granted.  If
    so, treat the 0x246 as if it was 0x807 (server not responding),
    and instead investigate networking issues.
    

Problem summary

  • The incorrect error message could lead to confusion of the
    Domino Administrator as its not clear what problem was
    encountered.
    

Problem conclusion

  • The Traveler server has been updated to use a better error code
    in this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO93455

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-12-20

  • Closed date

    2018-03-05

  • Last modified date

    2018-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO93455

Modified date: 05 March 2018


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