IBM Support

LO92713: REQUESTS LOAD BALANCED FROM OLDER SERVERS GETTING REJECTED FOR NON-SPECIFIC DEVICE ID

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APAR status

  • Closed as program error.

Error description

  • When a pre-9.0.1.18 Traveler server is load balancing a request
    to a 9.0.1.18 server and the request is for an operation that
    requires a device ID, the request is getting rejected for not
    being specified.
    This only applies to HA pools that are running different
    Traveler versions (should only be a small migration period of
    time) and only applies to requests that are load balanced
    between servers of the different versions (requests going to a
    same level server, whether load balanced or not, work
    successfully).
    

Local fix

Problem summary

  • This problem is only experienced when running one or more
    9.0.1.18 servers in an HA Pool with one or more pre 9.0.1.16
    servers running at the same time.  And even then the problem
    doesn't occur unless the load balance routes a user to one of
    the earlier servers but the request needs to be handled by the
    9.0.1.18 server.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this scenario
    correctly and improve behavior when upgrading from older
    servers.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO92713

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-20

  • Closed date

    2017-08-24

  • Last modified date

    2017-08-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO92713

Modified date: 24 August 2017


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