LO92557: CANCELED CALENDAR EVENTS STAY GHOSTED ON CALENDAR AND IN CALENDAR INBOX ON IOS NATIVE CALENDAR APP AFTER PROCESSING
Direct links to fixes
Closed as program error.
After processing a cancellation, the canceled event remains ghosted on the iOS native Calendar app and the cancel notice remains in the calendar inbox of the Calendar app as well. This is a result of the invitation for the event not being processed, so the cancel notice cannot be processed by Traveler. This only applies to the iOS native Calendar app. The user may select "Delete Event" from the calendar or calendar inbox in order to remove it, but the cancellation will return during the next sync when Traveler fails to process it.
If the cancel is for only part of a repeating meeting, the user can process the invitation for the meeting and then the cancel will be able to be processed. If the cancel is for all of the meeting (non-repeating or all instances of a repeating meeting) and so the user is unable to accept the invitation, they must hard delete the cancel notice from their mail db. To hard delete the notice, they must change the mail preference "When I delete a calendar document from any Mail view or folder:" to "Ask me if I want to remove or delete" and then delete the notice. They will be prompted to "remove" or "delete permanently" and must choose "delete permanently". After deleting this document, they should change the mail preference back to "Remove without asking".
This problem is only seen when using the Apple built in Calendar application.
The IBM Traveler server has been updated to workaround this behavior in the Apple Native applications.
This fix will be included in IBM Traveler 18.104.22.168 and all later releases. For the latest available maintenance release see this technote: http://www.ibm.com/support/docview.wss?uid=swg24019529
Reported component name
LOTUS NOTES TRA
Reported component ID
NoSpecatt / Xsystem
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
LOTUS NOTES TRA
Fixed component ID
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