IBM Support

LO91956: MAIL ATTACHMENTS WHOSE FILE NAMES CONTAIN ANGLE BRACKETS (<>) MAY NOT STREAM TO TRAVELER DEVICES

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APAR status

  • Closed as program error.

Error description

  • The presence of brackets (<>) in attachment filenames may cause
    Traveler to read these names incorrectly, which can cause a
    filename mismatch when the server attempts to find and stream
    the attachments in the document by name. This results in a
    404="Entry not found in index" message in the Traveler Error
    logs, and the attachment will not be able to be opened on the
    mobile device.
    
    The Traveler server has been updated to handle filenames with
    this type of formatting.
    

Local fix

  • Users can omit brackets from the filenames of attachments that
    are included in any new (future) emails
    

Problem summary

  • Attachment with < or > in the file name fails to download to
    mobile device.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this
    scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO91956

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-29

  • Closed date

    2017-06-13

  • Last modified date

    2017-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO91956

Modified date: 13 June 2017


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