IBM Support

LO91272: SUBJECT OF MAIL REPLIED TO/FORWARDED FROM WINDOWS 10 DEVICE MAY DISPLAY INCORRECTLY

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APAR status

  • Closed as program error.

Error description

  • If a user replies to/forwards a mail from a Windows 10 device
    (usually whose original subject contained special characters),
    the subject of the resultant mail may not be properly decoded,
    e.g. recipient may see
    
    RE: ??
    =?utf-8?B?4oKs4oKs4oKs4oKs4oKs4oKs4oKs=E2=82=AC=E2=82=AC=E2=82=A
    C?=
    
    Instead of expected:
    
    RE: ????????????
    

Local fix

  • N/A
    

Problem summary

  • Windows change how the encoded subject test in Windows 10.  This
    generally only causes an issue for DBCS or special characters in
    the subject.
    

Problem conclusion

  • The IBM Traveler server was updated to handle the new encoding
    methodology used by Windows 10 devices.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO91272

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-11

  • Closed date

    2017-02-10

  • Last modified date

    2017-02-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO91272

Modified date: 10 February 2017


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