IBM Support

LO90764: UNEXPECTED BEHAVIOR SENDING MAIL THAT VIOLATES A DOMINO ROUTER/SMTP RULE FROM A TRAVELER DEVICE

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APAR status

  • Closed as program error.

Error description

  • If a user attempts to send mail from a Traveler device that
    violates a Domino Router/SMTP "don't accept message" rule, then
    the mail will correctly not be delivered to any recipients.
    However, a copy of the mail will be saved to the sender's Sent
    folder even though the mail was never actually sent.
    Furthermore, because the message may remain in the device
    Outbox, each time the device attempts to resend this mail,
    another copy of the message will be saved to the Sent folder.
    
    With this fix, the sender will now receive either (depending on
    device type):
    
    1) A popup stating that the mail was rejected by a mail rule,
    and return to the compose-screen to address the violation and
    try resending the mail
    
    2) A mail stating that the message was rejected by a mail rule,
    with a copy of the mail saved to the Drafts folder so that the
    user can address the violation and try resending the mail
    

Local fix

  • Change the action of the Domino rule from "reject" to "delete"
    

Problem summary

  • Incorrect behavior when trying to send a mail that violates
    Domino mail rules.
    

Problem conclusion

  • The IBM Traveler server has been updated to correctly handle
    this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO90764

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-07

  • Closed date

    2016-11-09

  • Last modified date

    2016-11-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO90764

Modified date: 09 November 2016


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