IBM Support

LO84144: APPOINTMENT INSTANCE CHANGE MAY NOT SYNC TO IOS DEVICE IN SOME INSTANCES.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • There is apple bug (18853016) that can cause device to create
    orphan instance and later changes to it are ignored, including
    removing that instance. See Traveler description of issue at
    http://www-10.lotus.com/ldd/dominowiki.nsf/dx/Bugs_reported_to_A
    pple_for_iPad_iPhone_iPod. Issue can affect appointments as well
    as meetings. For appointments, a workaround is for Traveler do
    always do a delete/add when updating the appointment on the ios
    device. We currently do this for meetings where user is the
    chair. This does not work for meetings where user is the
    attendee (other ios side affects).
    
    Fix currently requires customer to set
    NTS_CALENDAR_DELETEADD_APPLE_APPOINTMENTS=true
    in the Notes.ini file of their Traveler servers.
    

Local fix

  • Turn off calendar sync on ios device and then turn back on. This
    will delete all existing events and then resync them to device.
    

Problem summary

  • Apple Bug 18853016 can cause devices to create orphan calendar
    instances to which future changes are ignored, including the
    removal of that instance.
    

Problem conclusion

  • The Notes Traveler Server was updated to work around the bug by
    doing a delete/add for appointment/meeting updates. This will
    not work for meetings where the user is the attendee (other iOS
    side effects).
    Fix currently requires customer to set
    NTS_CALENDAR_DELETEADD_APPLE_APPOINTMENTS=true
    in the Notes.ini file of their Traveler servers.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO84144

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-09

  • Closed date

    2015-05-28

  • Last modified date

    2015-05-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0

Reference #: LO84144

Modified date: 28 May 2015


Translate this page: