LO77544: NOTES IS CRASHING WHEN USING THE TAB AND THEN SELECTING A CHECKBOX OR A RADIOBUTTON ON THE DIALOG BOX.

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Customer is reporting a Notes crash with a custom application
    when using the tab and then selecting a checkbox or a
    radiobutton on the dialog box with the following fatal crash
    stack:
    
    ############################################################
    ### FATAL THREAD 1/20 [ NLNOTES:  1268:  126c]
    ### FP=0x00187308, PC=0x63a88c6c, SP=0x0018727c
    ### stkbase=00190000, total stksize=237568, used stksize=36228
    ### EAX=0x00000000, EBX=0x9afffaaf, ECX=0x0687e4d8,
    EDX=0x0000000f
    ### ESI=0x0018736c, EDI=0x0687e4d8, CS=0x00000023, SS=0x0000002b
    ### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b
    Flags=0x00210286
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x63a88c6c nnotesws.KeywordMeasure@16+380
    (687e7f0,687e4d8,b7010d34,40013)
    @[ 2] 0x63a56f3b nnotesws.HiliteButtonAtPos@12+43
    (687e7f0,687a2c4,187408)
    @[ 3] 0x63a6e16a nnotesws.ToggleButtonAtPos@12+26
    (687e7f0,687a2c4,187408)
    @[ 4] 0x63a577f4 nnotesws.CEdKeywordRun::WindowsMessage+660
    (687a2c4,0,202)
    @[ 5] 0x63a7131a nnotesws.CLayoutElement::WindowsMessageExt+74
    (202,0,1b02a1)
    @[ 6] 0x63a71428
    nnotesws.CLayPlayElement::WindowsMessageExt+264 (202,0,1b02a1)
    @[ 7] 0x63a7149a nnotesws.CLayout::WindowsMessage+58
    (202,0,1b02a1)
    @[ 8] 0x63a712fb nnotesws.CLayoutElement::WindowsMessageExt+43
    (202,0,1b02a1)
    @[ 9] 0x63a71428
    nnotesws.CLayPlayElement::WindowsMessageExt+264 (202,0,1b02a1)
    @[10] 0x639bad7e nnotesws.CLayoutElement::WindowsMessage+30
    (202,0,1b02a1)
    @[11] 0x63055ce5 nnotesws.PassToParagraph+245 (0,1b02a1,1)
    @[12] 0x6304b99d nnotesws.@DocWindowsMessage@24+1693
    (0,1b02a1,1878a4,187898,0,0)
    ----------------------------
    
    Environment
    Notes 853 and 90
    Win 32 and 64 bit
    

Local fix

  • Do not use the tabs.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RGAU9CLFR9.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO77544

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-18

  • Closed date

    2014-04-24

  • Last modified date

    2014-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO77544

Modified date:

2014-04-24

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