LO77514: PDF READER GENERATES ERROR OPENING PDF FILES GENERATED BY CUSTOM APPLICATION

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Customer has a custom application that creates PDF files and
    sends them via smtp to a Domino 6.5.6 server.  Users open the
    emails from the 6.5.6 server via Notes 8.5.3.  Clicking Open on
    the PDF attachment generates an error from the PDF reader
    stating the file is not a valid PDF file.  This has been
    reproduced with Foxit Reader and Adobe Reader.
    
    Problem ONLY occurs when opening the database on a 6.5.6 server
    via Notes 8.5.x client.  Does not occur when opening locally or
    with 6.x or 9.0 clients.  Reproduce in-house with 8.5.3 and
    8.5.3 FP5
    

Local fix

  • Use 6.x or 9.x client, or save the file locally before opening.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# TTAN9CKNYS.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO77514

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-17

  • Closed date

    2013-10-28

  • Last modified date

    2013-10-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO77514

Modified date:

2013-10-28

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