Closed as unreproducible.
Customer is using an application with an embedded browser. He types Notes:home in the browser window and the browser crashes A fatal error has been detected by the Java Runtime Environment EXCEPTION_ACCESS_VIOLATION JRE version: 6.0_20-b05 # Java VM: Java HotSpot(TM) Client VM (16.3-b04 mixed mode windows-x86 ) # Problematic frame: # C [nnpapirt.dll+0x163d4] He created a jar file which can recreate the crash. Install Notes Nine browser plugin Run the jar "CrashPluginSnippet.jar" It creates a javacore with Dump Event "gpf" (00002000) received core.20130821.105200.3272.0001.dmp and Snap.20130821.105200.3272.0003.trc Dump Event "gpf" (00002000) received 1XMCURTHDINFO Current thread NULL ---------------------- 3XMTHREADINFO "main" J9VMThread:0x00133600, j9thread_t:0x0038537C, java/lang/Thread:0x00B61960, state:R, prio=5 3XMJAVALTHREAD (java/lang/Thread getId:0x1, isDaemon:false) 3XMTHREADINFO1 (native thread ID:0x15D0, native priority:0x5, native policy:UNKNOWN) 3XMTHREADINFO3 Java callstack: 4XESTACKTRACE at org/eclipse/swt/internal/win32/OS.DispatchMessageW(Native Method) 4XESTACKTRACE at org/eclipse/swt/internal/win32/OS.DispatchMessage(Bytecode PC:7) 4XESTACKTRACE at org/eclipse/swt/widgets/Display.readAndDispatch(Bytecode PC:64) 4XESTACKTRACE at CrashPluginSnippet.main(CrashPluginSnippet.java:26)
This APAR is associated with SPR# JKEG9AUCZP. The change team could not reproduce the problem or determined that the problem has already been corrected.
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APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following: