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LO76728: NOTES NINE WEB PLUG IN CRASHES BROWSER

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • Customer is using an application with an embedded browser.
He types Notes:home in the browser window and the browser
crashes
A fatal error has been detected by the Java Runtime Environment
EXCEPTION_ACCESS_VIOLATION
JRE version: 6.0_20-b05
# Java VM: Java HotSpot(TM) Client VM (16.3-b04 mixed mode
windows-x86 )
# Problematic frame:
# C  [nnpapirt.dll+0x163d4]


He created a jar file which can recreate the crash.

Install Notes Nine browser plugin


Run the jar "CrashPluginSnippet.jar"

It creates a javacore with

 Dump Event "gpf" (00002000) received

core.20130821.105200.3272.0001.dmp

and
Snap.20130821.105200.3272.0003.trc

Dump Event "gpf" (00002000) received


1XMCURTHDINFO  Current thread
NULL           ----------------------
3XMTHREADINFO      "main" J9VMThread:0x00133600,
j9thread_t:0x0038537C,
java/lang/Thread:0x00B61960, state:R, prio=5
3XMJAVALTHREAD            (java/lang/Thread getId:0x1,
isDaemon:false)
3XMTHREADINFO1            (native thread ID:0x15D0, native
priority:0x5,
native policy:UNKNOWN)
3XMTHREADINFO3           Java callstack:
4XESTACKTRACE                at
org/eclipse/swt/internal/win32/OS.DispatchMessageW(Native
Method)
4XESTACKTRACE                at
org/eclipse/swt/internal/win32/OS.DispatchMessage(Bytecode PC:7)
4XESTACKTRACE                at
org/eclipse/swt/widgets/Display.readAndDispatch(Bytecode PC:64)
4XESTACKTRACE                at
CrashPluginSnippet.main(CrashPluginSnippet.java:26)

Local fix

  • 



Problem summary


    

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# JKEG9AUCZP.
The change team could not reproduce the problem or determined
 that the problem has already been corrected.

    



APAR Information




    

  • APAR number
    LO76728
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    853
    • 

  • Status
    CLOSED  UR5
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-08-23
    • 

  • Closed date
    2013-09-03
    • 

  • Last modified date
    2013-09-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 September 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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