LO76728: NOTES NINE WEB PLUG IN CRASHES BROWSER

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • Customer is using an application with an embedded browser.
    He types Notes:home in the browser window and the browser
    crashes
    A fatal error has been detected by the Java Runtime Environment
    EXCEPTION_ACCESS_VIOLATION
    JRE version: 6.0_20-b05
    # Java VM: Java HotSpot(TM) Client VM (16.3-b04 mixed mode
    windows-x86 )
    # Problematic frame:
    # C  [nnpapirt.dll+0x163d4]
    
    
    He created a jar file which can recreate the crash.
    
    Install Notes Nine browser plugin
    
    
    Run the jar "CrashPluginSnippet.jar"
    
    It creates a javacore with
    
     Dump Event "gpf" (00002000) received
    
    core.20130821.105200.3272.0001.dmp
    
    and
    Snap.20130821.105200.3272.0003.trc
    
    Dump Event "gpf" (00002000) received
    
    
    1XMCURTHDINFO  Current thread
    NULL           ----------------------
    3XMTHREADINFO      "main" J9VMThread:0x00133600,
    j9thread_t:0x0038537C,
    java/lang/Thread:0x00B61960, state:R, prio=5
    3XMJAVALTHREAD            (java/lang/Thread getId:0x1,
    isDaemon:false)
    3XMTHREADINFO1            (native thread ID:0x15D0, native
    priority:0x5,
    native policy:UNKNOWN)
    3XMTHREADINFO3           Java callstack:
    4XESTACKTRACE                at
    org/eclipse/swt/internal/win32/OS.DispatchMessageW(Native
    Method)
    4XESTACKTRACE                at
    org/eclipse/swt/internal/win32/OS.DispatchMessage(Bytecode PC:7)
    4XESTACKTRACE                at
    org/eclipse/swt/widgets/Display.readAndDispatch(Bytecode PC:64)
    4XESTACKTRACE                at
    CrashPluginSnippet.main(CrashPluginSnippet.java:26)
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JKEG9AUCZP.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO76728

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-23

  • Closed date

    2013-09-03

  • Last modified date

    2013-09-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Rate this page:

(0 users)Average rating

Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO76728

Modified date:

2013-09-03

Translate my page

Machine Translation

Content navigation