LO76723: MEETING CHAIR UNABLE TO UPDATE EVENT AFTER UPDATE FROM BB10 DEVICE.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • Internal testing has shown that when using BB 10.1.0.4651 (July
    release) with Notes Traveler 9.0.0.0, frequent updates by the
    device can cause the meeting to be corrupted and no longer
    updatable by the chair.
    
    This issue is not seen using Notes Traveler 9.0.0.1 which uses
    ActiveSync 14.1 and not seen using earlier BB 10 devices.
    

Local fix

  • Upgrade to Notes Traveler 9.0.0.1 or later.
    

Problem summary

  • Starting with BlackBerry 10.1.0.4651 (July release), Calendar
    events created by end user are constantly updated by the device
    for no apparent reason.  As a result the event will become
    corrupted and attendees become unable to process any real
    changes to the event.  The problem is only seen when using BB10
    with ActiveSync protocol prior to 14.x
    

Problem conclusion

  • Notes Traveler 9.0.0.1 uses ActiveSync protocol 14.1 and does
    not see this problem with BB 10.1.0.4651 devices.  The problem
    is seen on Notes Traveler 9.0.0.0 levels so it is recommended to
    upgrade as soon as able.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO76723

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-26

  • Closed date

    2013-08-26

  • Last modified date

    2013-08-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

IBM Notes Traveler

Software version:

9.0

Reference #:

LO76723

Modified date:

2013-08-26

Translate my page

Machine Translation

Content navigation