LO76104: TRAVELER SHOULD CONNECT TO REMOTE SERVER EVEN IF BUSY

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APAR status

  • Closed as program error.

Error description

  • Customer reported that during mail server failover testing their
    Traveler server may not fail over to the backup server
    correctly.  On investigation the clustered mail server was
    reporting its status as Busy.  Even if busy Traveler should
    connect, but was being handled as a restricted return code.  If
    restricted then Traveler should not connect.
    
    Will update the return code handling for this scenario.
    

Local fix

  • NA
    

Problem summary

  • Customer reported that during Mail server fail over testing some
    users did not recieve updates to their Mobile Devices.  Traces
    show that the mail server reported status as Busy.
    

Problem conclusion

  • The Notes Traveler server was updated to accept Busy status as
    still able to connect, vs restricted status for example.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO76104

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-08

  • Closed date

    2013-07-17

  • Last modified date

    2013-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

  • R900 PSY

       UP



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Document information


More support for:

IBM Notes Traveler

Software version:

8.5.3

Reference #:

LO76104

Modified date:

2013-07-17

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