LO75987: PROHIBIT UNENCRYPTED DEVICE SETTING IS NOT CAUSING BB10 DEVICE TO BE ENCRYPTED

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APAR status

  • Closed as program error.

Error description

  • Current BB10 devices are expecting deviceencryptionenabled
    provision property in order to encrypt device. This is old
    provisioning property. Traveler is setting the property
    RequireDeviceEncryption. A BB10 fix is not currently available.
    This APAR provides a work around by having Traveler set both
    properties for BB10 devices when the Traveler security setting
    'Prohibit unencrypted devices' is enabled for BB10 device and
    the customer
    adds the following to their Traveler server(s) notes.ini file
      NTS_AS_PROVISION_BB10_ENCRYPT_ENABLE=true
    
    After setting this notes.ini setting the Traveler task should be
    restarted and some BB10 security setting changed in the default
    settings to force the BB10 devices to provision again.
    Example: turn off 'Prohibit unencrypted devices' in Traveler
    default settings, save change, then edit and turn setting back
    on and save again. Another option is to delete account on device
    and reconfigure.
    

Local fix

Problem summary

  • This is only a problem for very early release of BB10 devices.
    They were using a depricated AS protocol value for encryption.
    Newer devices will not see this issue.
    

Problem conclusion

  • Work around for these older devices is to set this notes.ini
    parameter:
    
    NTS_AS_PROVISION_BB10_ENCRYPT_ENABLE=true
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO75987

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-29

  • Closed date

    2013-07-17

  • Last modified date

    2013-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

IBM Notes Traveler

Software version:

9.0

Reference #:

LO75987

Modified date:

2013-07-17

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