LO75922: UNABLE TO INSTALL NOTES CLIENT 853FP4SHF39_W32_STANDARD

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You can track all active APARs for this component.

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Customer is trying to install Notes Client
    853FP4SHF39_W32_standard
    
    Steps to reproduce
    =============
    1- Download HF from 853FP4SHF39 TN:
    
    http://www.ibm.com/support/docview.wss?uid=swg21636024
    
    2- Extract EXE file in a folder
    3- use command as per customer : below is my sample:
    C:\Users\IBM_ADMIN>Msiexec /qn /i "C:\HF\ClientUpdate.exe"
    SETUPEXEDIR="C:\HF" /
    l*v "C:\HF\mylog.log"
    4- Error : Unable to find valid target platform
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SHEZ98VJSD.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO75922

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-21

  • Closed date

    2013-07-24

  • Last modified date

    2013-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO75922

Modified date:

2013-07-24

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