LO75832: QUICKR CRASH WHEN <ALLOW_EDITING_MAILED_IN ENABLED="TRUE"/> OR <ATTACHMENT_TIMES_FOR_MAILIN ENABLED="TRUE"/>

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APAR status

  • Closed as program error.

Error description

  • PROBLEM: Quickr crash   , that
    
    
    happens only
    when one of these
    settings is set to "true" from qpconfig.xml
    
    <allow_editing_mailed_in enabled="true"/>
    <attachment_times_for_mailin enabled="true"/>
    
    
    -Also happens only if Windows 2003
    server is French, not reproducable on
    English Windows 2003  .
    
    Customer Environment:
    
    OS Version      :  French Windows/2003 5.2 [32-bit] , Service
    Pack 2
    Quickr 8.5.1.38-303b
    Domino Version   : Release 8.5.3FP1 HF618 (32-bit server)
    
    STEPS TO REPRODUCE:
    
    
    Customer says:
    "
    I create a place with the standard Quickr placetype.
      I launch the connectors on my workstation
      I add the place in the connectors
      I upload a file (an empty txt for example) and then the server
    crash
    immediately
    
    If i remove these two parameters or modify the value to "false"
    
    <allow_editing_mailed_in enabled="true"/>
    <attachment_times_for_mailin enabled="true"/>
    
    in qpconfig.xml, reboot the server and try the upload again then
    ther's
    no problem at all. If one of these parameters is set at true
    then the
    problem appears.
    
    It happens with every place i have on the server (standard
    quickr
    placetype), i also have a fresh install test server on which the
    issue
    happens the same way."
    

Local fix

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# RSOI98SCGM.
    A programming error was found and will be corrected in a future
     release.
    

APAR Information

  • APAR number

    LO75832

  • Reported component name

    QUICKR FOR DOMI

  • Reported component ID

    5724S3100

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-18

  • Closed date

    2013-06-28

  • Last modified date

    2013-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QUICKR FOR DOMI

  • Fixed component ID

    5724S3100

Applicable component levels

  • R851 PSN

       UP



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Document information


More support for:

Lotus Quickr for Domino

Software version:

8.5.1

Reference #:

LO75832

Modified date:

2013-06-28

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