LO75811: CAN NOT APPLY TO "UNREAD MAIL INDICATION" BY DESKTOP POLICY

APAR status

• Closed as user error.

Error description

• "Unread mail indication" may be correctly inapplicable by using
  a desktop policy.
  
  Steps to Reproduce:
  1.Create Desktop setting document.
  Apply to a user using an Explicit policy. (Ex.UserA)
  - Preferences > Internet > Internet mail format: "Prompt when
  sending"
  How to apply this setting:Set initial value
  - Preferences > Font and Colors > Unread mail indication: "Plain
  red text"
  How to apply this setting:Set initial value
  
  2. UserA login.
  
  3. Open preference ([File - Preference])
  Result: The value of a policy was applied correctly.
  Internet > Internet mail format: "Prompt when sending"
  Font and Colors > Unread mail indication: "Plain red text"
  
  4.Change a desktop setting document.
  - Preferences > Internet > Internet mail format: "HTML only"
  How to apply this setting:Set value whenever modified
  - Preferences > Font and Colors > Unread mail indication: "Bold
  black text"
  How to apply this setting:Set value whenever modified
  
  5. UserA login.
  
  6. Open preference ([File - Preference])
  Result: The value of a policy was applied correctly.
  Internet > Internet mail format: "HTML only"
  Font and Colors > Unread mail indication: "Bold black text"
  
  7. Change a desktop setting document.
  - Preferences > Internet > Internet mail format: "Prompt when
  sending"
  How to apply this setting:Set initial value
  - Preferences > Font and Colors > Unread mail indication: "Plain
  red text"
  How to apply this setting:Set initial value
  
  8. UserA login.
  
  9. Open preference ([File - Preference])
  Result: The value of Unread mail indication was not change.
  Internet > Internet mail format: "Prompt when sending"
  Font and Colors > Unread mail indication: "Bold black text"
  
  When "Set initial value" was selected again, this issue
  occurred.
  

Local fix

• Use "Set value whenever modified"
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# KKOO98REN9.
  The problem was caused by a user error or user misunderstanding.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels