LO75607: NOTES CRASHED WHEN COPY & PASTE CERTAIN WEB PAGE FROM IE 8

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • This issue can only be reproduced on customer's PC(Windows XP
    sp3)
    
    Customer created a new memo, then launched IE 8 to go to a URL.
    
    After the page was loaded, pressed ctrl+A and ctrl+C to copy all
    the content of
    the web page.
    
    Then pasted into the body field of the new memo, Notes client
    crashed.
    
    Fatal call stack:
    ############################################################
    ### thread 12/16: [ntaskldr:  1dfc:  1d44] FATAL THREAD (Panic)
    ### FP=0x0716d104, PC=0x7c92e514, SP=0x0716d0a0
    ### stkbase=0x07170000, total stksize=262144, used stksize=12128
    ### EAX=0x003caa30, EBX=0x0716dcd8, ECX=0x0000000a,
    EDX=0x00000044
    ### ESI=0x0000048c, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c92e514 ntdll.KiFastSystemCallRet+0
    (48c,493e0,0,716d8b4)
     [ 2] 0x7c802542 kernel32.WaitForSingleObject+18
    (48c,493e0,716e04c,716dce9)
    @[ 3] 0x601f174f nnotes.FRSendCommandToService+799
    (716d8d8,716dcd8,716dce9,1)
    @[ 4] 0x601f25cc nnotes.OSRunExternalScript@8+1084 (12c,1)
    @[ 5] 0x601f2b66 nnotes.FRTerminateWindowsResources+982
    (1,1010,1,0)
    @[ 6] 0x601f3149 nnotes.OSFaultCleanupExt@24+985
    (ca6a68,1010,0,0,0,716e374)
    @[ 7] 0x601f31ca nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x601ff0fc nnotes.OSNTUnhandledExceptionFilter@4+268
    (716f3ac)
    @[ 9] 0x601bf3fb nnotes.Panic@4+731 (716f3d0)
    @[10] 0x6000435f nnotes.OSVBlockAddr@8+111 (61a437c0,ffff)
    @[11] 0x6022cda0 nnotes.APCVBlockAddr+16
    (61a437c0,ffff,716f984,61be3dce)
    @[12] 0x6022ce01 nnotes.APCDataBlockAddr@4+33 (ffff)
    @[13] 0x61be3dce nwebdll.W3LoadURL@80+2078
    (716f6bc,d6,5083c50,716fe28,0,716f984,f10f10,ffffffff,0,0,0,0,0,
    0,0,0,0,0,0,0)
    @[14] 0x61be1ffb nwebdll.W3DbReadObjectByURL@8+1243
    (6a2818,11ff8)
    @[15] 0x61be1389 nwebdll.W3ProcessAPCRequest+169
    (9b2818,11ff8,3070000,5a82118)
    @[16] 0x61be5d5e nwebdll.CWebDaemonWorker::OnRequest+126
    (11ff8,0,5a82118,561ff18)
    @[17] 0x60d9cd63 nnotes.CDaemonWorker::MainLoop+131
    (27631f0,561ff18,3,716ff88)
    @[18] 0x60d9d13a nnotes.CDaemonTask::Go+90
    (561ff18,2765af8,5a82118,716ff90)
    @[19] 0x60d9c327 nnotes.CDaemon::RunWorkerThread+39
    (716ffb4,6013fdbf,561ff18,0)
    @[20] 0x60d9c64f nnotes.WorkerThread@4+15 (561ff18)
    @[21] 0x6013fdbf nnotes.ThreadWrapper@4+175 (0)
     [22] 0x7c80b729 kernel32.GetModuleFileNameA+442 (0,0,0,0)
    

Local fix

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# WBJT98CAR7.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO75607

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-04

  • Closed date

    2015-02-25

  • Last modified date

    2015-02-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO75607

Modified date:

2015-02-25

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