APAR status
Closed as fixed if next.
Error description
This issue can only be reproduced on customer's PC(Windows XP sp3) Customer created a new memo, then launched IE 8 to go to a URL. After the page was loaded, pressed ctrl+A and ctrl+C to copy all the content of the web page. Then pasted into the body field of the new memo, Notes client crashed. Fatal call stack: ############################################################ ### thread 12/16: [ntaskldr: 1dfc: 1d44] FATAL THREAD (Panic) ### FP=0x0716d104, PC=0x7c92e514, SP=0x0716d0a0 ### stkbase=0x07170000, total stksize=262144, used stksize=12128 ### EAX=0x003caa30, EBX=0x0716dcd8, ECX=0x0000000a, EDX=0x00000044 ### ESI=0x0000048c, EDI=0x00000000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297 ############################################################ [ 1] 0x7c92e514 ntdll.KiFastSystemCallRet+0 (48c,493e0,0,716d8b4) [ 2] 0x7c802542 kernel32.WaitForSingleObject+18 (48c,493e0,716e04c,716dce9) @[ 3] 0x601f174f nnotes.FRSendCommandToService+799 (716d8d8,716dcd8,716dce9,1) @[ 4] 0x601f25cc nnotes.OSRunExternalScript@8+1084 (12c,1) @[ 5] 0x601f2b66 nnotes.FRTerminateWindowsResources+982 (1,1010,1,0) @[ 6] 0x601f3149 nnotes.OSFaultCleanupExt@24+985 (ca6a68,1010,0,0,0,716e374) @[ 7] 0x601f31ca nnotes.OSFaultCleanup@12+26 (0,1010,0) @[ 8] 0x601ff0fc nnotes.OSNTUnhandledExceptionFilter@4+268 (716f3ac) @[ 9] 0x601bf3fb nnotes.Panic@4+731 (716f3d0) @[10] 0x6000435f nnotes.OSVBlockAddr@8+111 (61a437c0,ffff) @[11] 0x6022cda0 nnotes.APCVBlockAddr+16 (61a437c0,ffff,716f984,61be3dce) @[12] 0x6022ce01 nnotes.APCDataBlockAddr@4+33 (ffff) @[13] 0x61be3dce nwebdll.W3LoadURL@80+2078 (716f6bc,d6,5083c50,716fe28,0,716f984,f10f10,ffffffff,0,0,0,0,0, 0,0,0,0,0,0,0) @[14] 0x61be1ffb nwebdll.W3DbReadObjectByURL@8+1243 (6a2818,11ff8) @[15] 0x61be1389 nwebdll.W3ProcessAPCRequest+169 (9b2818,11ff8,3070000,5a82118) @[16] 0x61be5d5e nwebdll.CWebDaemonWorker::OnRequest+126 (11ff8,0,5a82118,561ff18) @[17] 0x60d9cd63 nnotes.CDaemonWorker::MainLoop+131 (27631f0,561ff18,3,716ff88) @[18] 0x60d9d13a nnotes.CDaemonTask::Go+90 (561ff18,2765af8,5a82118,716ff90) @[19] 0x60d9c327 nnotes.CDaemon::RunWorkerThread+39 (716ffb4,6013fdbf,561ff18,0) @[20] 0x60d9c64f nnotes.WorkerThread@4+15 (561ff18) @[21] 0x6013fdbf nnotes.ThreadWrapper@4+175 (0) [22] 0x7c80b729 kernel32.GetModuleFileNameA+442 (0,0,0,0)
Local fix
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# WBJT98CAR7. This APAR is closed as FIN. We have deferred the fix to a future release.
APAR Information
APAR number
LO75607
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-04
Closed date
2015-02-25
Last modified date
2015-02-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R853 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
25 February 2015