APAR status
Closed as Permanent restriction.
Error description
Notes Client 8.5.3 FP2 SHF112, When a user Adds a Calendar (teamroom), it works fine for a few days, but eventually, the federated teamroom calendar stops working and the following error is displayed, "Error creating key for this subscription". Verified that the customer is using this single PC. The user's Notes client was uninstalled and reinstalled, but the problem continues to reproduce. Collected trace logs and found the following error: Warning... No Account for data source: Verano Error is reported in SPR SPES8EYNL2, but this SPR relates to opening the federated calendar when logged into different machines which isn't the case here. Verified the account document does exist in the personal address book, but according to the trace logs it looks like add account is failing in general. If he delete the federated calendar and adds it back, it works for a few days and then fails again.
Local fix
remove the federated teamroom calendar and recreate it. only works briefly
Problem summary
A programming error was found but will not be corrected. It will be a permanent restriction.
Problem conclusion
A programming error was found but will not be corrected. It will be a permanent restriction.
Temporary fix
Comments
This APAR is associated with SPR# TBAY96NJDX. A programming error was found but will not be corrected. It will be a permanent restriction.
APAR Information
APAR number
LO74821
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-11
Closed date
2013-06-10
Last modified date
2013-06-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
10 June 2013