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LO74821: 'ERROR CREATING KEY FOR THIS SUBSCRIPTION' ERROR WITH SHARED CALENDAR

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You can track all active APARs for this component.

 

APAR status

  • Closed as Permanent restriction.

Error description

  • Notes Client 8.5.3 FP2 SHF112,
    When a user Adds a Calendar (teamroom), it works fine for a few
    days, but eventually, the federated teamroom calendar stops
    working and the following error is displayed, "Error creating
    key for this subscription".
    
    Verified that the customer is using this single PC.
    The user's Notes client was uninstalled and reinstalled, but
    the problem continues to reproduce.
    
    Collected trace logs and found the following error:
    Warning... No Account for data source: Verano
    
    Error is reported in SPR SPES8EYNL2, but this SPR relates to
    opening the federated calendar when logged into different
    machines which isn't the case here.
    
    Verified the account document does exist in the personal
    address book, but according to the trace logs it looks like add
    account is failing in general.
    
    If he delete the federated calendar and adds it back, it works
    for a few days and then fails again.
    

Local fix

  • remove the federated teamroom calendar and recreate it.  only
    works briefly
    

Problem summary

  • A programming error was found but will not be corrected. It
     will be a permanent restriction.
    

Problem conclusion

  • A programming error was found but will not be corrected. It
     will be a permanent restriction.
    

Temporary fix

Comments

  • This APAR is associated with SPR# TBAY96NJDX.
    A programming error was found but will not be corrected. It
     will be a permanent restriction.
    

APAR Information

  • APAR number

    LO74821

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-11

  • Closed date

    2013-06-10

  • Last modified date

    2013-06-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
10 June 2013