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LO74818: LAUNCHING DOMINO ADMIN FROM NOTES CLIENT CRASHES NOTES

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Launching Domino Admin from Notes client crashes Notes
    
    
    - Does not crash if Admin client is launched first
    
    Troubleshooting attempted:
    
    1. With the Notes client open, navigate to the Notes program
       folder and click on admin.exe to launch the Admin client
       -  Notes crashes
    
    2. Launching Notes in BASIC mode then launch the admin
       client from Notes does NOT crash
    
    3. With the Notes client open, closed all tabs, then
       attempt to launch the Adminc client from Notes.
      -  Notes crashes
    
    4. Renamed the workspace - Still crashes
    

Local fix

  • Launch Admin client first
    

Problem summary

  • The admin client subprogram is invalid  and while referencing
     it we encounter the crash.
    added defensive fix to check id
     subprogram is valid before accessing it. This change is
     protected by ini param AdminClientCheckParent.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SFBI96NRSQ.
    The admin client subprogram is invalid  and while referencing
     it we encounter the crash.
    added defensive fix to check id
     subprogram is valid before accessing it. This change is
     protected by ini param AdminClientCheckParent.
    

APAR Information

  • APAR number

    LO74818

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    900

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-04-11

  • Closed date

    2016-02-24

  • Last modified date

    2016-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NOTES CLIENT

  • Fixed component ID

    5724E6255

Applicable component levels

  • R900 PSN

       UP



Document information

More support for: IBM Notes

Software version: 9.0

Reference #: LO74818

Modified date: 2016-02-24