LO74574: NOTES CLIENT CRASHES

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Notes Client crashes.
  
  Fatal call stack:
  ############################################################
  ### FATAL THREAD 1/29 [ NLNOTES:  1784:  1788]
  ### FP=0x00138ccc, PC=0x63923d1b, SP=0x00138cc4
  ### stkbase=00140000, total stksize=241664, used stksize=29500
  ### EAX=0x00000001, EBX=0x00000000, ECX=0xc0180345,
  EDX=0x00138cd4
  ### ESI=0x122bb098, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
  ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
  Flags=0x00210282
  Exception code: c0000005 (ACCESS_VIOLATION)
  ############################################################
  @[ 1] 0x63923d1b nnotesws.@DocGetWindowHandle@8+11
  (b8c7a18,122bb098)
  @[ 2] 0x6022e828 nnotes.APCClientUserIONotify@4+88 (c780001)
  @[ 3] 0x609fd30a nnotes.DbReadObjectByURLAPCNotify@8+234
  (b8c7a18,0)
  @[ 4] 0x6022e7a5 nnotes.APCInternalPollRequestComplete+181
  (c780001,0)
  @[ 5] 0x6007c806 nnotes.APCPollComplete@4+230 (0)
  @[ 6] 0x6096fb73 nnotes.NSFAsyncNotifyPoll@12+51 (0,0,0)
  @[ 7] 0x635965f3 nnotesws.ProcessDeskPollTimer+67
  (63c84418,139670,12e9a18)
  @[ 8] 0x630254e4 nnotesws.CDeskSubprogram::SubMessageProc+660
  (12e9a18,113,1)
  @[ 9] 0x63024d26 nnotesws.MainWndProc@16+7782 (7056c,113,1,0)
   [10] 0x77d18734 USER32.GetDC+109 (63022ec0,7056c,113,1)
   [11] 0x77d18816 USER32.GetDC+335 (0,63022ec0,7056c,113)
   [12] 0x77d189cd USER32.GetWindowLongW+295
  (139790,0,1397b4,630b8ffb)
   [13] 0x77d18a10 USER32.DispatchMessageW+15
  (139790,1,1804d8,63020000)
  @[14] 0x630b8ffb nnotesws.NEMMainLoop@4+811 (4013a0)
  @[15] 0x00401a41 NLNOTES.WinMain@16+1697 (630f6820,0,18231d,0)
  @[16] 0x00402721 NLNOTES.WinMainCRTStartup+389
  (11ca90,7c92e920,7ffdc000,8054c6ed)
   [17] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
  (40259c,0,0,0)
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# ACHG9669XA.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels