LO74574: NOTES CLIENT CRASHES

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Notes Client crashes.
    
    Fatal call stack:
    ############################################################
    ### FATAL THREAD 1/29 [ NLNOTES:  1784:  1788]
    ### FP=0x00138ccc, PC=0x63923d1b, SP=0x00138cc4
    ### stkbase=00140000, total stksize=241664, used stksize=29500
    ### EAX=0x00000001, EBX=0x00000000, ECX=0xc0180345,
    EDX=0x00138cd4
    ### ESI=0x122bb098, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00210282
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x63923d1b nnotesws.@DocGetWindowHandle@8+11
    (b8c7a18,122bb098)
    @[ 2] 0x6022e828 nnotes.APCClientUserIONotify@4+88 (c780001)
    @[ 3] 0x609fd30a nnotes.DbReadObjectByURLAPCNotify@8+234
    (b8c7a18,0)
    @[ 4] 0x6022e7a5 nnotes.APCInternalPollRequestComplete+181
    (c780001,0)
    @[ 5] 0x6007c806 nnotes.APCPollComplete@4+230 (0)
    @[ 6] 0x6096fb73 nnotes.NSFAsyncNotifyPoll@12+51 (0,0,0)
    @[ 7] 0x635965f3 nnotesws.ProcessDeskPollTimer+67
    (63c84418,139670,12e9a18)
    @[ 8] 0x630254e4 nnotesws.CDeskSubprogram::SubMessageProc+660
    (12e9a18,113,1)
    @[ 9] 0x63024d26 nnotesws.MainWndProc@16+7782 (7056c,113,1,0)
     [10] 0x77d18734 USER32.GetDC+109 (63022ec0,7056c,113,1)
     [11] 0x77d18816 USER32.GetDC+335 (0,63022ec0,7056c,113)
     [12] 0x77d189cd USER32.GetWindowLongW+295
    (139790,0,1397b4,630b8ffb)
     [13] 0x77d18a10 USER32.DispatchMessageW+15
    (139790,1,1804d8,63020000)
    @[14] 0x630b8ffb nnotesws.NEMMainLoop@4+811 (4013a0)
    @[15] 0x00401a41 NLNOTES.WinMain@16+1697 (630f6820,0,18231d,0)
    @[16] 0x00402721 NLNOTES.WinMainCRTStartup+389
    (11ca90,7c92e920,7ffdc000,8054c6ed)
     [17] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
    (40259c,0,0,0)
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# ACHG9669XA.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO74574

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-26

  • Closed date

    2013-09-18

  • Last modified date

    2013-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO74574

Modified date:

2013-09-18

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