Closed as program error.
When an User mail files moves to a new mail server Notes Traveler is not able to stream attachment to devices because the Notes Traveler is still trying to access the old user's mail file. This is just effect stream not other Notes Traveler processes. The work around is to restart HTTP so that name look up will happen again so that the correct mail server is found in Notes Traveler servlet.
After changing mail servers, customer found Notes Traveler was still trying to update the old mail server occasionally.
It was found that the user Lookup cache used by the Notes Traveler servlet was not getting cleared correctly. The Notes Traveler servlet was updated to clear the cache as expected.
This fix is available in Notes Traveler 8.5.3 Upgrade Pack 2 Interim Fix 2 and will be included in all future releases. See this technote for the latest available maintenance levels: http://www.ibm.com/support/docview.wss?uid=swg24019529
Reported component name
LOTUS NOTES TRA
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
LOTUS NOTES TRA
Fixed component ID
Applicable component levels
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