LO74209: USER CACHE ON TRAVELER SERVLET IS NEVER CLEANED UP

APAR status

• Closed as program error.

Error description

• When an User mail files moves to a new mail server Notes
  Traveler is not able to stream attachment to devices because the
   Notes Traveler is still trying to access the old user's mail
  file.  This is just effect stream not other Notes Traveler
  processes.
  
  The work around is to restart HTTP so that name look up will
  happen again so that the correct mail server is found in Notes
  Traveler servlet.
  

Local fix

• Restart HTTP.
  

Problem summary

• After changing mail servers, customer found Notes Traveler was
  still trying to update the old mail server occasionally.
  

Problem conclusion

• It was found that the user Lookup cache used by the Notes
  Traveler servlet was not getting cleared correctly.  The Notes
  Traveler servlet was updated to clear the cache as expected.
  

Temporary fix

• This fix is available in Notes Traveler 8.5.3 Upgrade Pack 2
  Interim Fix 2 and will be included in all future releases.
  
  See this technote for the latest available maintenance levels:
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R853 PSY

     UP