LO74163: DUPLICATE AND/OR ORPHAN DEVICE DOCUMENTS IN LOTUSTRAVELER.NSF AFTER UPGRADE

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APAR status

  • Closed as program error.

Error description

  • After Upgrading to 853up2, there is a possibility that duplicate
    or orphan device documents
    gets created in LotusTraveler.nsf and will appear in device
    security view.
    

Local fix

  • For clearing the duplicate device documents
    run these tell commands
    
    
    tell traveler delete <deviceid> <username>
    tell traveler security delete <deviceid> <username>
    
    for clearing the orphan device documents , if those devices are
    no longer in use, and doesnt have any security action  pending,
    then run this tell command
    
    tell traveler security <deviceid> <username>
    

Problem summary

  • In some rare cases customers reported some duplicate entries in
    the Admin interface after migrate from a stand alone server to
    an HA environment using an Enterprise DB.
    

Problem conclusion

  • This is not common, but some user data created temporarily could
    get migrated.  The Notes Traveler server has been updated to
    prevent this from happening.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO74163

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-28

  • Closed date

    2013-03-06

  • Last modified date

    2013-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP



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Document information


More support for:

IBM Notes Traveler

Software version:

8.5.3

Reference #:

LO74163

Modified date:

2013-03-06

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