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LO73912: DATABASE HANDLE PROBLEM

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • A couple of users getting the "A database handle to remote
    database cannot be more than one thread" error. This defect was
    originally found in version 8.0 of Lotus Notes, recorded in SPR
    MQUE6VJLCV.
    Two users affected by this error. This happens sometimes (daily)
    while trying to send a new, answered or forwarded email. The
    email is not sent and the client must be restarted to solve the
    problem for the moment.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# MQUE6VJLCV.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO73912

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-12

  • Closed date

    2013-03-12

  • Last modified date

    2013-03-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
12 March 2013