IBM Support

LO73603: WRONG BROWSER USED WHEN CLICKING URL LINK IN THE MAIL

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Env: Windows 7 64 bit
    Notes 8.5.3 FP3 basic client
              set firefox in location document as default browser
    
     Details:
    
     The problem only occurs in basic client - standard client is
     okay and problem only occurs since updating from 8.5.2.4 to
     8.5.3.3
    
     When clicking some ULR links the IE opens instead of default
     web
     browser Firefox, if you delete the mail, and click the link in
     the mail from trash folder, firefox can open the link.
    
     SPR author has reproduced the issue (in 853FP3 client) with
     customer's mail file:
     Please find a test mailfile attached in SPR attachment DB. All
     3 included mails contain links to websites.
    

Local fix

  • check "Disable embedded browser for MIME mail", it helps to
    open the link by Firefox. This is not required if mail is
    opened from "trash".
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# YGAO947NP8.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO73603

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-22

  • Closed date

    2014-04-22

  • Last modified date

    2014-04-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 April 2014