APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
Notes Client 8.5.3FP2 standard Notes Client 8.5.3Fp3 standard Several Notes Client users crahs ramdoly NSD is generated but not javecore files created. NSd has a panic. instead the DMP files are generated WARNING (0): NSD ran because the notes2 process exited unexpectedly (pid=5852) with exit code 255. Please inspect the workspace\logs directory under your Lotus Notes data directory for possible jvm dump, heap dump, or system core files. The rcpmon.log file (C:\Program Files (x86)\IBM\Lotus\Notes\Data\workspace\logs\rcpmon.log) indicates that the notes2 process was forcefully terminated and generated a mini-dump (C:\Program Files (x86)\IBM\Lotus\Notes\Data\workspace\logs\rcpmon-20130115-085840 -5852-7972.dmp we need to undestand how can we extract from rcpmon files a stack Please find all the files attched.
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# SHEZ947L2H. The record was returned to the person who created it for more information.
APAR Information
APAR number
LO73586
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-22
Closed date
2015-07-18
Last modified date
2015-07-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
18 July 2015