APAR status
Closed as fixed if next.
Error description
Notes 8.5.3 Client crash when opening specific mail Issue can be reproduced with the following scenario and sample db attached to SPR: 1) into the mail database create a folder "Junk Messages"; 2) copy the sample messages into this folder; 3) open the message - the image appears as red x and the [Show image] button is available; 4) click the [show images] button - the image is displayed and the client crashes immediately. Db is based on standard 8.5.3 mail template. When upgrading to FP2 and FP3 you have to kill the Notes Client and no proper nsd is being written. This problem does not occur in iNotes with the sample mails and above steps.
Local fix
Use inotes to open the affected mails.
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# GMAA93LHLZ. This APAR is closed as FIN. We have deferred the fix to a future release.
APAR Information
APAR number
LO73337
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-03
Closed date
2013-02-20
Last modified date
2013-02-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R853 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
20 February 2013