LO73337: NOTES 8.5.3 CLIENT CRASH WHEN OPENING SPECIFIC MAIL

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Notes 8.5.3 Client crash when opening specific mail
    Issue can be reproduced with the following scenario and sample
    db attached to SPR:
    1) into the mail database create a folder "Junk Messages";
    2) copy the sample messages into this folder;
    3) open the message - the image appears as red x and the [Show
    image] button is available;
    4) click the [show images] button - the image is displayed and
    the client crashes immediately.
    Db is based on standard 8.5.3 mail template.
    When upgrading to FP2 and FP3 you have to kill the Notes Client
    and no proper nsd is being written.
    This problem does not occur in iNotes  with the sample mails
    and above steps.
    

Local fix

  • Use inotes to open the affected mails.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# GMAA93LHLZ.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO73337

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-03

  • Closed date

    2013-02-20

  • Last modified date

    2013-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO73337

Modified date:

2013-02-20

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