APAR status
Closed as program error.
Error description
Customer reported that intermittently they will see long delays in syncing. It will eventually continue working normally. What appears to be the issue is that the sync is not timing out normally when there is a slow connection.
Local fix
NA
Problem summary
Customer reported very slow sync times on Apple devices.
Problem conclusion
Found that with a weak network connection, the device may not time out as expected at 4 minutes. The server was updated to help the device avoid this issue.
Temporary fix
This fix will be included in Notes Traveler 8.5.3.200 IF1 and all later releases. See this technote for the latest maintenance information: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO73326
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
853
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-04
Closed date
2013-02-24
Last modified date
2013-02-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R853 PSY
UP
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