LO73243: A CUSTOM APPLICATION CAN TRIGGER VARIOUS GRAPHICS DRIVERS TO FAIL UNDER CERTAIN CIRCUMSTANCES

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • An specially formatted embedded calendar view will result in
    corrupted
    graphics resulting in a crash of the display driver on many
    systems,
    especially with Intel embedded graphics found in many notebooks
    (see
    screenshot, video and sample database).
    
    The issue occurs in "Day" views with "Summarize" disabled,
    apparently
    only if the calendar view has a color column as the second
    column and a
    multivalue column with "newline" as separator. If the color
    column is
    removed or moved to the right, the issue does not occur.
    

Local fix

  • Probable Cause:
    
    The first column inside the embedded view, of the custom
    application, is a color column; if this column is removed or
    moved to the right, the issue does not occur.
    
    The column "entry" is multi-value (separator: newline) - which
    will normally only display the first line in the "Day" view.
    With the color column in place, multiple lines are displayed,
    possibly causing the graphics problem.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JKEY936LTY.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO73243

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-20

  • Closed date

    2013-01-02

  • Last modified date

    2013-01-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Notes

Software version:

8.5.3

Reference #:

LO73243

Modified date:

2013-01-02

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