LO73236: REFRESH SYNCS BEING DONE ERRONEOUSLY

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APAR status

  • Closed as program error.

Error description

  • Sync interruption after client thinks sync has completed results
    in the client updating sync anchors, but not server. This leads
    to anchor mismatch and server requesting refresh syncs.
    

Local fix

  • N/A
    

Problem summary

  • User reported that their Android device reloaded all data from
    the server.
    

Problem conclusion

  • The scenario seems quite rare, but was found that manual sync of
    contacts in the middle of a push sync of e-mail could cause the
    device to loose track of sync anchors and re-sync all data.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO73236

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-20

  • Closed date

    2013-02-24

  • Last modified date

    2013-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP



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Document information


More support for:

IBM Notes Traveler

Software version:

8.5.3

Reference #:

LO73236

Modified date:

2013-02-24

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