LO73173: TRAVELER SERVER WILL NOT START ON SOME WINDOWS SYSTEMS.

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APAR status

  • Closed as program error.

Error description

  • Customer reported that on one Windows 2008 system, Lotus
    Traveler will not start.  It begins the startup process then
    crashes.  The same level of Traveler server will run on other
    Windows machines.
    
    This problem is only seen with Notes Traveler 8.5.3.100 and
    8.5.3.200 levels of code.  It is not seen in 8.5.3.3 or earlier
    releases and is already fixed in upcoming Traveler 9.0 release.
    

Local fix

  • NA
    

Problem summary

  • Customer reported that on some of their Windows systems the
    Traveler service would crash immediately after startup.  Once
    hit it would happen regularly on that system, but only happened
    on a very small number of Windows servers.
    

Problem conclusion

  • An issue with memory management during startup was found.  The
    problem would only cause a crash on a small number of random
    servers as in most cases the errant memory did not effect
    anything critical.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO73173

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-18

  • Closed date

    2013-02-24

  • Last modified date

    2013-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP



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Document information


More support for:

IBM Notes Traveler

Software version:

8.5.3

Reference #:

LO73173

Modified date:

2013-02-24

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