LO73153: Mail not sent to group when using approval cycle custom form because slash is added to group name in backend
Closed as unreproducible.
Environment - Quickr 8.2 FP 27 on Domino 8.5.1 FP3 - Windows 2003 server. Customer tested with Quickr 8.2. FP 17 Portuguese/Brazilian on AIX. Create custom form with Approval Cycle - pick Group name from the Domino directory ( I tested with Site Admin Directory set to Domino Server; Customer used LDAP - using the Domino Server's Directory. ) When group name selected - when you create a new document using the custom form - you see message indicating that Group name is in the status message - "DDD Document has been submitted by <person name> and is currently being reviewed by <group name>. This is the final Reviewer." However, mail message never gets to any of the Group members - and therefore no one is notified that they have a document to approve. If you look at name after it is picked and "pulled" into the Custom Form - Workflow/Approval Cycle - the slash does not appear. However, if you go to the document in the Main.nsf, you see the Group name with the slash in the h_Authors and h_Readers fields. If you do the same steps but use an individual persons's name in the Approval Cycle, the mail message is sent to the named Approver. Only seems to be "broken" for Group names.
Avoid using Groups in the Approval Cycle
This APAR is associated with SPR# HMON92YQ7B. The change team could not reproduce the problem or determined that the problem has already been corrected.
Reported component name
QUICKR FOR DOMI
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