LO73153: Mail not sent to group when using approval cycle custom form because slash is added to group name in backend

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APAR status

  • Closed as unreproducible.

Error description

  • Environment - Quickr 8.2 FP 27 on Domino 8.5.1 FP3 - Windows
    2003 server.  Customer tested with Quickr 8.2. FP 17
    Portuguese/Brazilian on AIX.
    
    Create custom form with Approval Cycle - pick Group name from
    the Domino directory ( I tested with Site Admin Directory set to
    Domino Server;  Customer used LDAP - using the Domino Server's
    Directory.  )
    
    When group name selected - when you create a new document using
    the custom form - you see message indicating that Group name is
    in the status message - "DDD Document has been submitted by
    <person name> and is currently being reviewed by <group name>.
    This is the final Reviewer."
    
    However, mail message never gets to any of the Group members -
    and therefore no one is notified that they have a document to
    approve.
    
    If you look at name after it is picked and "pulled" into the
    Custom Form - Workflow/Approval Cycle - the slash does not
    appear.
    
    However, if you go to the document in the Main.nsf, you see
    the Group name with the slash in the h_Authors and h_Readers
    fields.
    
    If you do the same steps but use an individual persons's name
    in the Approval Cycle, the mail message is sent to the named
    Approver.  Only seems to be "broken" for Group names.
    

Local fix

  •  Avoid using Groups in the Approval Cycle
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# HMON92YQ7B.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO73153

  • Reported component name

    QUICKR FOR DOMI

  • Reported component ID

    5724S3100

  • Reported release

    820

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-14

  • Closed date

    2013-02-19

  • Last modified date

    2013-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Lotus Quickr for Domino

Software version:

8.2

Reference #:

LO73153

Modified date:

2013-02-19

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