LO73051: INSTALLATION - WHEN INSTALLING LOTUS_NOTES853 THE INSTALLATION OVERWRITES THE OUTLOOK DEFAULT MAILING SYSTEM

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • When installing Lotus Notes 853 the installation
    overwrites the Outlook default Mailing.
    
    
    The customer used the following command =>
    
    msiexec /i "Lotus Notes 8.5.3.msi"
    transforms="LotusNotesClntFP2_853_00.mst" SETMULTIUSER=1
    MULTIUSERBASEDIR="!evUserPath!"
    MULTIUSERCOMMONDIR=%SystemDrive%\LotusCommon USENOTESFOREMAIL=""
    USENOTESFORCALENDAR="" USENOTESFORCONTACTS="" USENOTESFORICAL=""
    AllUsers=1 REBOOT="ReallySuppress" /l*v
    "%systemroot%\temp\install.log"
    /qn
    
    This did not work:
    
    Customer tried - instead of using USENOTESFOREMAIL=""  use
    USENOTESFORMAIL=0
    
    This also did not work:
    
    
    
    
    
    
    Asked the customer to run the following command line
    msiexec /i "Lotus Notes 8.5.3.msi" USENOTESFORMAIL=""
    
    This did not work for the customer.  So we tested this here
    Notes is not setting itself as the default mail system but it
    also sets nothing as the default mail client
    
    You can manually change this by doing the following =>
    
    For Windows xp - Go to Start > Control Panel > Internet Options
    > Programs tab > E-mail and set this to Outlook
    But the problem with this is the users do not have Admin rights
    to do this
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# DHUS92RRB3.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO73051

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    853

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-07

  • Closed date

    2013-05-09

  • Last modified date

    2013-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Domino

Software version:

8.5.3

Reference #:

LO73051

Modified date:

2013-05-09

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