Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
When installing Lotus Notes 853 the installation overwrites the Outlook default Mailing. The customer used the following command => msiexec /i "Lotus Notes 8.5.3.msi" transforms="LotusNotesClntFP2_853_00.mst" SETMULTIUSER=1 MULTIUSERBASEDIR="!evUserPath!" MULTIUSERCOMMONDIR=%SystemDrive%\LotusCommon USENOTESFOREMAIL="" USENOTESFORCALENDAR="" USENOTESFORCONTACTS="" USENOTESFORICAL="" AllUsers=1 REBOOT="ReallySuppress" /l*v "%systemroot%\temp\install.log" /qn This did not work: Customer tried - instead of using USENOTESFOREMAIL="" use USENOTESFORMAIL=0 This also did not work: Asked the customer to run the following command line msiexec /i "Lotus Notes 8.5.3.msi" USENOTESFORMAIL="" This did not work for the customer. So we tested this here Notes is not setting itself as the default mail system but it also sets nothing as the default mail client You can manually change this by doing the following => For Windows xp - Go to Start > Control Panel > Internet Options > Programs tab > E-mail and set this to Outlook But the problem with this is the users do not have Admin rights to do this
This APAR is associated with SPR# DHUS92RRB3. The record was returned to the person who created it for more information.
Reported component name
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Applicable component levels
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.