LO73002: ERROR SEEN WHEN INSTALLING/UNINSTALLING 851FP5SHF356 SILENTLY

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You can track all active APARs for this component.

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Customer received 851FP5SHF356 hotfix and wish to install and
    uninstall this fix silently. They are following technote #
    1450409 to do this but this does not work.
    
    If they try to install using the command line:
    <hotfix exe> -s -a /s /v"METHOD=INSTALL /qb+"
    Or uninstall using the command:
    <hotfix exe> -s -a /s /v"METHOD=UNINSTALL /qb+"
    
    They will always get the error:
    "Error 2607.Media table not found or empty (required for
    installation of files)."
    
    This is reproducible by level 2 using 8.5.1 multi-user Notes
    client installation.
    

Local fix

  • Customer can install/uninstall when not using silent method.
    However they require to install/uninstall silently, as a method
    to easily apply hotfix and if needed rollback later.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RREN92PEW8.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO73002

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    851

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-05

  • Closed date

    2013-05-02

  • Last modified date

    2013-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Notes

Software version:

8.5.1

Reference #:

LO73002

Modified date:

2013-05-02

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