LO72917: UNABLE TO EXPAND LIBRARY FOLDER IN FOLDER NAVIGATOR - IN 8.2 FP27 - PLACE SPECIFIC

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APAR status

  • Closed as unreproducible.

Error description

  • Environment - Quickr 8.2 FP 27;  Domino 8.5.1 FP3  Windows
    Server.
    
    Issue appears in customer place - not able to reproduce
    elsewhere.  Open Place, click to "unhide" Folder Navigator.
    Plus sign ( + ) appears to the left of Library - click that to
    expand and spinning circle appears but never resolves.   Spins
    until you close the window or click the word Library (which
    stops the request to expand the folder.)
    
    Customer place is very large - it is on ecurep in 83 chunks.
    We assembled the chunks and reproduced the proble and tried to
    investigate further.
    
     We moved all of the folders out of the Library folder and
    greatly reduced the size of the main.nsf - to about 247 MB - a
    copy of that reduced size main.nsf is on ecurep.  The Contacts1
    for the customer is also on ecurep. This copy of the main.nsf -
    with the Library empty still reproduces the problem
    

Local fix

  • none known
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# HMON92HMRL.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO72917

  • Reported component name

    QUICKR FOR DOMI

  • Reported component ID

    5724S3100

  • Reported release

    820

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-29

  • Closed date

    2013-02-19

  • Last modified date

    2013-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Lotus Quickr for Domino

Software version:

8.2

Reference #:

LO72917

Modified date:

2013-02-19

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