LO72912: NOTES CRASHES WHEN OPENING A DOCUMENT

APAR status

• Closed as fixed if next.

Error description

• When opening a specific document,
  Notes client crashes.
  
  Fatal call stack:
  ############################################################
  ### thread 1/19: [ NLNOTES:  0a20:  072c]
  ### FP=0x001346b8, PC=0x7c92e514, SP=0x00134654
  ### stkbase=0x00140000, total stksize=241664, used
  stksize=47532
  ############################################################
   [ 1] 0x7c92e514 ntdll.KiFastSystemCallRet+0
  (634,493e0,0,134e68)
   [ 2] 0x7c802542 kernel32.WaitForSingleObject+18
  (634,493e0,135600,1352b5)
  @[ 3] 0x601f2fcf nnotes.FRSendCommandToService+799
  (134e8c,13528c,1352b5,1)
  @[ 4] 0x601f3e4c nnotes.OSRunExternalScript@8+1084 (12c,1)
  @[ 5] 0x601f43e6 nnotes.FRTerminateWindowsResources+982
  (1,1000,1,0)
  @[ 6] 0x601f49c9 nnotes.OSFaultCleanupExt@24+985
  (1686a68,1000,0,0,0,135928)
  @[ 7] 0x601f4a4a nnotes.OSFaultCleanup@12+26 (0,1000,0)
  @[ 8] 0x6020091c nnotes.OSNTUnhandledExceptionFilter@4+268
  (13644c)
   [ 9] 0x7c864191 kernel32.UnhandledExceptionFilter+455
  (13644c,0,0,0)
   [10] 0x7c34c456 MSVCR71._XcptFilter+351
  (0,13644c,7c34246e,136454)
  @[11] 0x00402773 NLNOTES.WinMainCRTStartup+471
  (11ca8c,7c92e920,7ffd5000,c0299a6c)
   [12] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
  (40259c,0,0,0)
  WARNING (0):
  Instruction Pointer is invalid, will attempt to extract first
  address from
  stack context
  
  
  ############################################################
  ### FATAL THREAD 1/19 [ NLNOTES:  0a20:  072c]
  ### FP=0x05a00357, PC=0x02d004a1, SP=0x00136828
  ### stkbase=00140000, total stksize=241664, used stksize=38872
  ### EAX=0x00000000, EBX=0x00000001, ECX=0x00000000,
  EDX=0x00000000
  ### ESI=0x089c7cf4, EDI=0x089c892c, CS=0x0000001b,
  SS=0x00000023
  ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
  Flags=0x00010246
  Exception code: c0000005 (ACCESS_VIOLATION)
  ############################################################
  
  ############################################################
  ### PASS 2 : FATAL THREAD with STACK FRAMES 1/19 [ NLNOTES:
  0a20:  072c]
  ### FP=05a00357, PC=02d004a1, SP=00136828
  ### stkbase=00140000, total stksize=241664, used stksize=38872
  Exception code: c0000005 (ACCESS_VIOLATION)
  ############################################################
  

Local fix

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# XLXZ92HJNN.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R853 PSN

     UP