LO72775: MAIL.DEAD INTERMITTENTLY SHOWS INCORRECT VALUE

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • == Settings ==
    - There are two Domino servers. (e.g. mail01/Lotus and
    mail02/Lotus)
    - There are two Test users. (e.g. Test user01/Lotus and Test
    user02/Lotus)
    - user01's home server is mail01, and user02's home server is
    mail02.
    - MailTimeoutMinutes=5 and MailTransfer=1 in both Domino
    server's notes.ini
    - Both users (user01 and user02) can send messages each other.
    
    == Steps to Reproduce ==
    1. Change the mail file path of each user's document in
    names.nsf.
       (e.g. mail\tuser01.nsf -> mail\error01.nsf; error01.nsf does
    not exist in mail directory)
    2. Restart Domino server
    3. user01 send one message to user02.  You will see the
    following error on the mail02.
       "File does not exist"
    4. You can see the following result in this timing on mail02
    console by using "show stat mail.*" command.
       Mail.Waiting:1?Mail.Dead:0
    5. After retry the delivery this message a few times, router
    task of mail02 return this message to mail01 as NDR (Delivery
    time expired), however you will see the same error on mail01.
       "File does not exist"
    6. You can see the following result in this timing on mail01
    console by using "show stat mail.*" command.
       Mail.Waiting:1?Mail.Dead:0
    7. After retry the delivery this message a few times, router
    task will change this mail as dead mai on mail01, and you will
    see the following result by using "show stat mail.*" command.
       Mail.Waiting:0?Mail.Dead:2   (This is incorrect number.)
    

Local fix

Problem summary

  • Low priority closures
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SKAI92EGAD.
    This was closed as part of a batch closure of sprs with minimal
     customer impact. Low weight, Sev 3 or lower, and a defect
     creation date of 12/31/2012 or earlier. If this issue persists
     in 9.0.1 or above by additional customers, it may be re-raised
     for triage.
    

APAR Information

  • APAR number

    LO72775

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-26

  • Closed date

    2014-03-04

  • Last modified date

    2014-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Domino

Software version:

8.5.3

Reference #:

LO72775

Modified date:

2014-03-04

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